Apprenticeships Operations Manager

Apprenticeships play a key part in the University's 2030 strategy 'Education without Boundaries', and we have ambitious plans to grow our apprenticeship provision across all faculties. This is a senior role within the Directorate of Employability and Apprenticeships, where you will principally lead operations of the apprenticeship team at the University of Greenwich to ensure an effective and compliant apprenticeship provision. This role is part of the Apprenticeship Hub, part of a broader team that is the Directorate of Employability and Apprenticeships.

We are looking for an individual who has significant experience in: leading all aspects of compliance and operations for an apprenticeship provision within a higher education institute, demonstrable leadership, team and project management skills, with expert knowledge and understanding of funding regulations and requirements, compliance and quality assurance processes, with experience of leading a Department for Education (formally ESFA) audit, and supporting external quality assurance monitoring inspections from the Office for Students.

Excellent communication skills with the ability to be an agile thinker and confident decision-maker are integral to this role. The successful candidate will join us at a pivotal time of our provision's development as we develop our learner management system (APTEM) capability and transition from the University of Greenwich to the London and South East University Group (LASE).

Our apprenticeship delivery takes place at all 3 of our university campuses - Avery Hill, Medway, and Greenwich, and we would expect the successful candidate to show presence at every campus as required. There is a minimum requirement of 2 days a week working onsite, with the pre-dominant campus for this role being Greenwich.

On the 1 August 2026, the University of Greenwich and the University of Kent will form a pioneering new multi-university group called London and South-East (LASE) University Group. Should you join us, you will be employed by LASE but will work as part of the University of Greenwich academic division, contributing to its distinct strengths, community and identity while also being part of a wider group that brings together the scale, resilience and shared ambition of both universities.

We are committed to building a strong, diverse workforce that reflects the communities we serve. We particularly encourage applications from Black, Asian and Minority Ethnic, care leavers, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, Time to Change Employer Pledge/Mentally Healthy Universities, we are committed to promoting and supporting the physical and mental health of all our staff, and removing barriers to improve inclusion.